The Ben Card

How do I activate my Ben card?

Written by Ben Team
Updated over a week ago

I've lost my Ben card. What should I do?

Written by Ben Team
Updated over a week ago

When will I receive my plastic/physical cards?

Written by Ben Team
Updated over a week ago

What's the difference between my Passcode and my PIN?

Passcode vs. PIN

Written by Ben Team
Updated over a week ago

What can I purchase with my allowance(s)?

Written by Ben Team
Updated over a week ago

How do I add my Ben card to my Apple Pay?

Add your card to Apple pay to use your allowance on the go

Written by Ben Team
Updated over a week ago

How do I add my Ben card to my Google Pay?

Add your card to Google pay to use your allowance on the go

Written by Ben Team
Updated over a week ago

My transaction did not go through and now it is 'pending'. When will I get the money back?

How refunds work

Written by Ben Team
Updated over a week ago

How do I update the phone number on my card?

Update the phone number connected to your Ben card

Written by Ben Team
Updated over a week ago

Where can I use my Ben card?

Written by Ben Team
Updated over a week ago

Why was one of my transactions declined?

Declined Transactions

Written by Ben Team
Updated over a week ago

What billing address do I use?

Written by Ben Team
Updated over a week ago

I don't have enough funds in Ben to make a purchase, what are my options?

Written by Ben Team
Updated over a week ago

Can I transfer money from the Ben Card to my personal account and vice versa?

Written by Ben Team
Updated over a week ago

What happens to my card balance at the end of the week/month/year?

Written by Ben Team
Updated over a week ago

Do I incur any fees when I use my Ben card abroad?

Written by Ben Team
Updated over a week ago

I have used the wrong Ben card for a purchase, what shall I do?

Written by Ben Team
Updated over a week ago