Josh Wilkinson

Shaiyana Clocanas

What to do if you lose your card or have noticed unauthorised transactions on your card

Update the phone number connected to your Ben card

Your transaction may have been declined for a number of reasons!

Trying to move money from Ben to a personal account or vice versa

Wanting to use your allowance card for a direct debit transaction!

A breakdown of where you can spend your allowances!

Used the wrong allowance card for a transaction? We can help!

Using your Ben card when travelling abroad

The billing address linked to your Ben card

Add your Ben card to Apple Pay to use your allowance on the go 📲

Add your card to Google Wallet to use your allowance on the go 📲

Having issues and receiving error messages when trying to add your Ben card to your Apple/Google Wallet