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The Ben Card
The Ben Card

For queries on how to use your Ben card

Shaiyana Clocanas avatarJosh Wilkinson avatarMax Herrera avatar
By Shaiyana and 3 others4 authors20 articles
General Reimbursements Information
When can I expect my allowance renewal?

Card Actions


Freezing your Ben card
Updating the phone number connected to your Ben card
My transaction did not go through and now it is 'pending'. When will I get the money back?
Why was my transaction declined?

Using your Ben card


Does Ben Charge an FX fee?
Can I top up my own Ben card?
Can I transfer money from my Ben card to a personal account?
The Ben Card & Direct Debits
Disputing a Transaction
What you can purchase with your allowance(s)
What to do if you’ve used the wrong Ben card for a purchase
What billing address do I use?
What are Merchant Category Codes?

Physical Ben Card


How do I activate my Ben card?
Receiving your physical Ben card

Virtual Ben card


Adding your Ben card to Apple Pay
Adding your Ben card to a Google Wallet
I can’t add my Ben card to my Apple/Google Pay Wallet
Ben Support