Once you've received the Physical Card by post, please follow the below steps in order to activate it:
Here’s how to activate your physical card:
Log into the Thanks Ben app on your desktop.
Go to the Wallet section from the left-hand menu.
Click the Activate physical card button beneath your card image.
A confirmation window will appear — tick the checkbox to confirm that your physical card has arrived and is in your possession.
Click Activate physical card again to complete activation.
‼️ Please note: this feature is currently only available on desktop/laptop and isn't possible in the app.
What if it's a renewed or replacement Ben Card?
If the physical card you've just received is a replacement of an old card, and you're not based in the US, please get in touch with our Support Team an we'll be more than happy to help you activate it! 👉