Manually unassigning a programme

Manually adding new users to the platform

Removing recent leavers from the platform

Deactivating a user profile within the platform

How to fill out and complete missing requirements on user profiles within the platform!

How to action incomplete data and missing enrollment data

Here's a breakdown of all the preset roles available, and what each role can do on the ECC.

What are the different roles & permissions?

Check out how to exclude certain employees from the HRIS integration on the admin portal so they have access to Ben for longer.

Exclude users from the HRIS on the admin portal

Step by step guide on how to assign custom roles to the admins in your company.

Assigning Custom Roles To Admins

How to create and add tags or notes to an employee

Creating & adding tags/notes to an employee

How to view what email notifications are sent to employees from the admin portal.

Viewing system notification sent to employees

Not sure what permissions your custom roles include? You can now view all role permissions directly from the admin platform.

View custom roles and permissions for admins

Ben Team

Anna Davidson

Lydia

Managing Employees

Find answers and get help from Intercom Support and Community Experts

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