In case you have submitted a reimbursement request, but you've inserted the wrong amount by mistake, or the allowance you've requested to deduct it from is incorrect - no worries! We can help you with that 😄

The first thing you'll want to do is to contact your People team: if your request hasn't already been approved, they'll be able to reject it on their end, so you can submit another one with the correct details.

On the other hand, if the request has already been approved, please reach out to us at support@thanksben.com for further support. 💪

❗Please note: if the request has been approved before the 5th of the current month, and you reach out to us after this, the reimbursement might have already been issued and we won't be able to cancel it. You can find more information about reimbursement timings here.

💡 Do you need to correct your bank details for the reimbursement? No need to cancel it: you can update the relevant details following our instructions included here. 😃