You can do this easily in your Ben platform. By clicking into the benefit (being your Private Medical Insurance or Healthcare) you can scroll down to where you see Dependants.
Please note: This is a 2 step process, where the dependant is added to Ben first and then added to the benefit. Please ensure both steps are followed to add dependants successfully.
Step 1: Adding a Dependant to the platform.
To add your dependants to the platform, please login to your Ben account. Then, click the arrow on your account dropdown in the top left, and select 'Profile'.
Once you select profile, select the 'Dependants' tab to view the dependants you have added already or select 'Create new dependant' to add one:
Please note ❗️ ensure you enter all of this information correctly and be sure to save, as this is what will be sent over to the insurance provider and uploaded onto the policy coverage!
Errors on this form can cause delays in the policy start date!
Please note ❗️ you must make sure you add any dependants when your configuration windows are open on the benefit, which usually last 30 days from your start date on the portal.
Step 2: Add the dependant to the benefit.
You will now need to navigate to the benefit you wish to add them to. Once you click into the benefit, scroll down to the 'Dependants' section where you can choose the suitable dependant from the dropdown:
Please note❗️If you don't follow the step above, your dependant will only be added to the platform and NOT your policy & also please be sure to save your changes by selecting 'Save changes' on the right, below the pricing.
This information is then sent off to the insurance provider to be updated accordingly.
Policy documentation will be sent off once received by the insurance provider.
The dependants added will not receive their own policy number, but be covered under your number so make sure not to lose this information!
For any further questions on the status of your policy or added dependants, feel free to reach out to your insurance provider directly whose contact details will be listed in the written copy on the benefit.
Our support team are also always happy to help with anything they can through the live chat function 👉