No worries if this occurs, as it happens to the best of us! Please reach out to us using the live chat option in the platform.

When reaching out, please provide us with the following transaction information;

  • Total spend of transaction

  • Merchant name

  • Date of transaction

This will allow us to look into this quickly for you to see if we can help 😊

Check out our article here on what you can purchase with your allowances!

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