If your company has provided you with a Ben Card, you will have an email from noreply@thanksben.com asking you to Activate Your Card.
For security purposes, you should always start from that email where you'll get to set a personal 4-digit Passcode and your card will be active for use!
Please make sure you check any spam/junk folders within your email account for the activation email in regards to your card!
If you're having trouble activating your Ben Card - please get in touch with support via the live chat π