If an employee isn't seeing a benefit, but has access to Ben, they might not be eligible.

How to check why an employee is not eligible for a benefit

Reordering benefit tiles allows you to control the order in which benefits appear to employees

How to re-order benefit tiles

Admins can now make edits to benefits on behalf of an employee via the Ben platform

Edit a benefit on behalf of an employee

How do I edit a benefit on the admin portal?

Follow the steps to remove an employee from a benefit directly within the admin portal.

Manually opt an employee out of a benefit via the admin portal

Creating a benefit in the admin portal

Viewing an employees benefit enrolment history

Reasons why an employee may not have been added to a benefit as expected

Checking an employees benefit/programme eligibility

Lydia

Anna Davidson

Managing Benefits

Find answers and get help from Intercom Support and Community Experts

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