If an employee isn't seeing a benefit, but has access to Ben, they might not be eligible.

How to check why an employee is not eligible for a benefit

Reordering benefit tiles allows you to control the order in which benefits appear to employees

How to re-order benefit tiles

How to view an employee’s enrolments and benefits history

Admins can now add dependants to benefits on behalf of an employee via the Ben platform

Add dependants to a benefit on behalf of an employee

How do I edit a benefit?

Follow the steps to remove an employee from a benefit directly within the admin portal.

Manually opt an employee out of a benefit via the admin portal

Lydia

Anna Davidson

Max Herrera

Managing Benefits

Find answers and get help from Intercom Support and Community Experts

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