If your employment circumstances have changed (i.e a new start date or change in your benefit eligibility) and you had previously opted out of your benefits or they have been deactivated, you must take action to reactivate your benefits. Failure to do so will result in missing out on essential benefits like Health Insurance, among others.
Follow the steps below to ensure you're fully covered:
Log into your Ben account. Use the 'Forgot Password' if you don't remember your password!
Navigate to the 'Benefits' section: You can find this to the left of your dashboard. This shows the list of benefits available to you.
Re-opt into your benefits: Look for the option to 'opt in' or 'activate' your benefit. This can be a button or link, depending on the benefit. This will initiate the reactivation process.
Confirm your choices. Make sure you review your choices before submitting.
IMPORTANT TO NOTE:
Both logging in and actively re-opting in to the benefit are required to activate your benefits. Simply logging in is not enough to re-instate your benefits.
Reactivate your benefits as soon as you are eligible. Waiting too long could result in losing access to vital health insurance and other benefits during the enrolment period.
Need more help? If you have any questions or encounter any issues, please reach out to the customer support team here at Ben, we'd be more than happy to assist!