If you ever run into a case where you manually need to assign someone to a programme, for example in situations where someone needs to be changed from one instance to another, this can easily be done from the Ben Admin Portal! Instructions below and a video at the end of the article 😉
To assign someone, first, head to the Admin Portal on your Ben account (you may also know it as the ✨ Employer Control Center ✨).
Then, head to the Programmes tab of your Ben Admin. Once you're there, simply click Manage for the relevant programme that you'd like to assign someone from.
There, you'll be able to see a list of all users assigned to that programme. We've tried to keep this as simple as possible so you can easily find any user that you're looking for by using the search bar. 🔎
Once you've found them - this is also where you'll be able to assign them.
To do this, simply tick the checkbox next to their name.
❗After you've clicked the checkbox, make sure to click Save Changes in order for this to be saved.