Manually unassigning a programme
Ralfs avatar
Written by Ralfs
Updated over a week ago

If you ever run into a case where you manually need to unassign someone from a programme, for example in situations where someone needs to be changed from one instance to another, this can easily be done from the Ben Admin Portal!

❗Note, if someone is unassigned - this'll make them lose their current benefits that they're assigned to.

To unassign someone, first, head to the Admin Portal on your Ben account (you may also know it as the ✨ Employer Control Center ✨).

Then, head to the Programmes tab of your Ben Admin. Once you're there, simply click Manage for the relevant programme that you'd like to unassign someone from:

There, you'll be able to see a list of all users assigned to that programme. We've tried to keep this as simple as possible so you can easily find any user that you're looking for by using the search bar. 🔎

Once you've found them - this is also where you'll be able to unassign them.

To do this, simply untick the checkbox next to their name:

❗After you've clicked the checkbox, make sure to click Save Changes in order for this to be saved.

That's it, you're done! 😄

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