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Manually unassigning a programme
Ralfs avatar
Written by Ralfs
Updated over a week ago

If you ever run into a case where you manually need to unassign someone from a programme, for example in situations where someone needs to be changed from one instance to another, this can easily be done from the Ben Admin Portal!

❗Note, if someone is unassigned - this'll make them lose their current benefits that they're assigned to.

To unassign someone, first, head to the Admin Portal on your Ben account (you may also know it as the ✨ Employer Control Center ✨).

Then, head to the Programmes tab of your Ben Admin. Once you're there, you'll see all of the Programmes listed, where you can simply click on the relevant programme that you'd like to unassign someone from:

There, you'll be able to see a list of all users assigned to that programme. We've tried to keep this as simple as possible so you can easily find any user that you're looking for by using the search bar. 🔎

This also where you'll be able to unassign them.

To do this, click Edit in order to allow you to make the changes needed.

You can then use the Search bar to find the user you wish to unassign.

Simply click the checkbox next to their name and this will deselect them within the programme.

❗After you've clicked the checkbox, make sure to click Save Changes in order for this to be saved.

That's it, you're done! 😄

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