You can find your Ben card's billing address by following these steps:
Log into your ThanksBen account
Click on your 'Wallet' in the left-hand menu
Click into the relevant allowance
If you're in a browser, select the 'View Card Details' icon.
If you're in the app, click 'Card Details':
Enter your card passcode to reveal the information.
You may be prompted to enter a 2FA code sent to your mobile number (if you have set up 2FA).
The billing address will appear below the card details. By default, this is usually your company's registered address.
I don't see my billing address in my card details!
Please reach out to the Support team at Ben and we can confirm the address for you. In this case, your card details may be tied to your personal address.
To change your billing address:
After entering your passcode, click 'Edit Details' underneath your billing address
You'll see a list of your billing address, shipping address and mobile number.
Click the pencil icon next to your billing address to enter your desired new billing address
⚠️ Note: Address changes are only available with certain card operators using two-factor authentication. If you don't see this option, please contact Ben Support.