You can find your Ben card's billing address by following these steps:
Click into the relevant allowance
Select 'Card'
Click the three dots to the right of the card
Enter your card passcode to reveal the information
The billing address will appear below the card itself. By default, this is usually your company's registered address.
When making online payments with your Ben card, always enter this linked address as the billing address when prompted by the merchant.
To change your billing address:
After entering your passcode, look for 'Manage Personal Info'
Click on it to see the current address and a pencil icon ✏️
Click the pencil icon to enter your desired new billing address