When it comes to your benefits and how are they provided, it is always very important that we have the correct and most up to data for everyone on the platform.
With insurance policies for example, it is common for us to need your DOB, Gender & Home Address to make sure we can give you the most accurate price of your policy. Depending on where you are in the world, we may even need more than this!
Furthermore, after this point it is important we are made aware of any address changes or situational changes, to ensure that any documentation can be sent to you when necessary.
There are a couple of ways we can gather updates to any details;
Automatically, via your HR system
Ben can be set up to receive information automatically, and this is usually done through linking Ben with the HR system your employer uses.
Once this is set up, we will be sent any updated information shortly after it's updated in the source system.
If you have data you need to update and you're not sure if your company has this set up, reach out to your HR team for clarification.
Manually, on your Ben profile
All you need to do is:
Navigate and click on your profile picture
Click on Profile
Edit any personal information
Manually, via your HR team
If your company does not have things set up for us to be given information automatically, this data will instead need to be updated with us manually.
To do so, your HR team can update your details in your profile within the admin portal they have access to. They will see something similar to the screenshot below, and anything here can be updated!
If you do have information you wish to change which is not included in the screenshot above, please do reach out to us via Live Support and one of our team would be happy to assist! 👉