You may notice that prices shown in the Benefit Tile and the Benefit View don't always match. Here's why this happens.
Benefit Tile: Fixed Price for Your Current Enrolment
The Benefit Tile displays the monthly cost for your current benefit enrolment. This shows what you're paying (or your employer is contributing) for your enrolled benefits.
What You See: Static pricing based on your originally selected benefit plan.
Why It's Static: This price remains unchanged until you update your enrolment, reflecting the cost from when you signed up.
Simply put, the Benefit Tile shows the cost of your existing enrolment.
Benefit View: Dynamic Price for Potential Changes
The Benefit View shows the dynamic price that would apply if you make changes to your enrolment (such as adding dependents or adjusting contributions).
What You See: A live calculation based on potential changes and current employment information (such as salary).
Why It's Dynamic: This price updates instantly based on changes to your salary, dependents, or chosen plan.
In other words, the Benefit View shows the cost of potential changes to your enrolment, not your current one.
Example
Consider a Life Assurance benefit, where the cost is calculated based on your salary.
If you've received a salary increase, you'll notice a difference in the displayed prices.
The Benefit Tile shows the cost of your current enrolment, calculated using your salary at the time you opted in or last modified your enrolment.
The Benefit View shows what you would pay if you made changes now, based on your current salary information.
If you however believe there might be an error in your benefit cost, please contact our Support Team for assistance and we’ll be happy to help!