How to submit a qualifying life event on the Ben platform
Log in to the Ben Platform
Click on your profile icon in the top-left of the screen.
Select 'Submit life event'
Select the type of life event from the dropdown
Complete the details and submit the proof of your life event. Please note, the date must be in the past 30 days!
Click 'Submit request' in the top-right of the screen
You're done
What happens next?
You'll receive an email confirmation of your life event submission and a list of the benefits this will allow you to edit.
Your people team will receive a notification to review and approve the life event.
Once approved, you'll receive an email notification to confirm you can now make changes to your policies.
The normal enrolment windows apply so please submit changes within this period.
What is a Qualifying Life Event?
A life event typically refers to a significant change in your personal circumstances that affects your life, including but not limited to:
Death;
Birth of a child; and
Marriage
These events allow employees who have selected benefits to make changes midyear, rather than waiting for the usual renewal period which is typically annual.
Below is a list of the life events that apply:
Birth/Adoption/Returning to work after maternity leave;
Death of Spouse/Partner/Child;
Marriage/Civil Partnership;
Divorce/Separation;
Moving home;
Secondment overseas/Return from overseas secondment;
Salary change;
Promotion; and
Redundancy of partner
This list may be subject to change.
Please note that these are the standard life events recognised by Ben, where reopening the enrolment window for you to make selections typically does not require additional approval (though individual circumstances may vary).
While these life events apply to most benefits, some restrictions may still apply. If you have any further questions, don't hesitate to contact the Support team—they'll be happy to assist!