Sometimes you may be required to reauthenticate the HRIS integration on the admin control centre in your company Ben account.
The integration will need to be authorised again in order for Ben to continue to receive data from your HRIS platform.
What happens if I do not reauthenticate the HRIS integration?
If it is not completed there may be a disruption to the data we receive from your existing HRIS integration.
If an employee joins, leaves or information is updated, this will not be reflected automatically on the Ben platform.
Employees may be reported late as a new joiner and not be on cover for their benefits correctly.
Employees may not be removed leading to them still being on cover when then should not be.
Any changes that employees have made may not be shared with benefit providers.
Please follow the below steps:
1. Go to your admin portal in Ben, head to the Integrations page and click on Integrate HR System in the top right corner.
2. You will now be asked to select your HRIS system. Please choose the same system you integrated with before, and follow the steps provided.
3.Once this is complete, you will now see two integrations;
Your old existing integration will still show as 'Enabled'
Your new integration will show as 'Pending Activation'
At this point our team will enable and finalise the new connection. Once we have finalised this we will confirm this with you, and from that point you will be all set!
*If you have more than one instance, you will only need to complete this for one of your instances; we'll transfer the configuration to your others as required.