Your Passcode is required to access your Cards on the Ben platform. You created the Passcode when you first activated your card.
If you don't remember your Passcode, you can reset your Passcode by clicking "Forget your Passcode".
If you have a Plastic Card, you will also have set a personal PIN when you order your card.
Your Plastic Card PIN will be required when paying by Chip & PIN on your card.
You can always view this PIN by navigating to your card, revealing the card info and clicking on Pin Reminder